Shipping & Returns

Shipping Policy

Shipping Policy
At Velanor, our goal is to deliver your order as efficiently and smoothly as possible.

All orders are processed within 1–3 business days.

Estimated delivery time is 5–10 business days, depending on your location within the United Kingdom.

Shipping fees are calculated at checkout.

Once your order has been shipped, you will receive an email with tracking information.

While we strive to meet delivery timelines, delays may occasionally occur due to factors beyond our control.

Our returning and exchanging policy ensures that your shopping experience is hassle-free.

If you're not completely satisfied with your purchase, you can return or exchange items within 7 days of receiving them.

Please ensure that the items are in their original condition and packaging.

For more details on the process, please visit our website or contact our customer service team.